System to Success Chart

1  Meeting Consultant

Initial consultation with Course Consultant.

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2  Needs Analysis

In depth language needs analysis and level assessment.

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3  Planning & Design

Detail planning and design of study program by your teacher.

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4  Delivery of Lessons

  Regular Meetings

  Progress Tracking

Native-speaking teacher delivers structured and highly practical language training.

Meeting held by the learning and development staff for monitoring of students' progress on regular basis.

Progress report for regular observation and follow up of the training to ensure improvements throughout the study.

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5  End of Training

Certificate on completion of training.

UOL guarantees individual success in any of the courses in which the student enrolls. With our coaching system, we provide the practical guidance you need to learn a language well, enabling you to focus on areas for additional reinforcement.

To assure that progress meets the students' expectations, we continually monitor using our progress tracking system. Teacher update a report about the lesson content and signed by the student after each lesson to show that student is satisfied that the lesson has been completed. This progress report will be submitted at the end of each week for review by our learning and development staff. We also actively ask for comments from each student about their lessons, effectiveness, teacher's performance and professionalism to maintain our high standards of excellence.

Our number one concern is student satisfaction and we are committed to satisfying or exceeding our students' expectations. We guarantee you will learn the language using our system. It worked for us and it is working now for our students everyday.

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